Stitch Fix Enjoys Growth & Client Loyalty
May 10, 2017
It’s been an exciting year for us here at Stitch Fix.
In the last 12 months, we’ve expanded our product assortment to 450 brands, launched Stitch Fix Men, introduced Stitch Fix Plus for women’s sizes 14W-24W and 1X-3X, announced key additions to our executive leadership, expanded to more than 5,700 employees nationwide, and continued to grow our client base. We generated $730 million in revenue in our 2016 fiscal year, marking our third consecutive year of profitability.
When Stitch Fix was founded in 2011, we knew there was a real opportunity to disrupt the retail industry. Retail and e-commerce were becoming increasingly overwhelming and outdated, and Stitch Fix offered a convenient, new way for consumers to find apparel and accessories that they loved. Through our unique combination of personal stylists and data science, we believed we could help people discover the best product for them. And, our clients believed it, too. In fact, our success is rooted in the trust our stylist team has established with our clients and the pain points our service addresses. We know that a great client experience is not one that gets you the cheapest clothes fast, but one that finds you the clothes that fit you best, makes you look and feel your best, and gives you time back.
Our partnership between data science and expert human styling is core to what we do. It’s also what allows us to drive personalization at scale. And, we’ve been able to apply data science to many other challenges in retail, including inventory management, warehouse management, product development and supply chain—to name just a few.
We’re proud of the work we’ve done over the last six years to transform the way people find what they love. It has been amazing to see enthusiasm for Stitch Fix from so many different types of women and men, as well as hundreds of brands that have joined us on this journey. We have laid a healthy foundation to continue building a strong business and, more importantly, an incredibly rewarding client experience.
About Stitch Fix:
Stitch Fix is the world’s leading online personal styling service that blends the art of expert personal styling with the science of algorithms to deliver apparel and accessories tailored to your taste, budget and lifestyle. Apparel and accessories range from $20 – $600 per item and include many beloved brands for men and women, including Ella Moss, Joie, Splendid, Trina Turk, Penguin and Scotch & Soda, as well as hundreds of smaller, boutique labels and exclusive offerings. Founded in 2011 by CEO Katrina Lake, Stitch Fix is headquartered in San Francisco, California and employs more than 5,800 people across the country, including more than 3,400 stylists who are employees of Stitch Fix, and over 80 data scientists. For more information about Stitch Fix, please visit http://www.stitchfix.com.